What does a lodging manager do?
Lodging managers are responsible for overseeing the overall operations of lodging facilities. They make sure guests are comfortable and their requests are being fulfilled in an efficient and timely manner. They direct office administration, housekeeping, staff, marketing and sales, security, recreation facilities, and maintenance. They also hire and train staff. Lodging managers manage the finances and make sure the facility is effectively earning profit. Lodging managers typically work in motels and hotels, but some work in resorts, RV parks, recreational camps, and boardinghouses.
What kind of training does a lodging manager need?
Lodging managers must have at least a high school diploma, but most employers prefer candidates with at least a bachelor degree and related management experience. Many lodging managers have a master degree in hospitality or other related field. Prospective lodging managers usually complete courses in economics, accounting, hotel administration, housekeeping, marketing, and food service management. Many complete internships while pursuing their education to gain practical experience in the field. Many lodging managers begin their careers in entry-level positions and move up to management positions when they gain the necessary skills and experience. Some employers offer management training programs to experienced employees that want to become lodging managers. Some lodging managers complete professional certification programs from lodging associations to remain competitive in the field. Certification requirements typically include minimum education and experience and passing a written examination.
What are the prospects for a career as a lodging manager?
Employment of lodging managers is expected to grow slower than average for all professions, increasing 5% from 2008 to 2018 (1).
Job prospects are expected to be fair with strong competition. Lodging managers with extensive experience in guest services will have the best job opportunities. Some job openings will arise from the need to replace lodging managers that retire, transfer, or leave the field for other reasons.
How much do lodging manager make?
As of January 2010, the average annual salary for lodging managers is $40,000; average annual lodging manager salaries vary greatly on location, employer, education, experience, and benefits (2).
A career as a lodging manager is a great choice for people with a strong interest in providing a variety of management tasks for many different types of lodging facilities. Lodging managers must have a solid understanding of hospitality management practices and procedures. Good leadership, detail orientation, excellent problem solving, and good organizational skills are necessary characteristics. Lodging managers must have excellent communication and interpersonal skills and have the ability to effectively interact with a variety of people. They must be quick on their feet and make effective decisions in stressful situations.
