How to Become Surveillance Agent

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The gaming industry is a multi-billion dollar industry that provides entertainment to people around the world. Specially trained security professionals are required to observe gaming operations and investigate and report suspicious behavior and violations. This is the job of surveillance agents.


Hey, I'm Joshua T. Osborne

In 2015, I said goodbye to 16-hour days and hauling boxes up and down stairs for a living (I was a mover). I became a full-time entrepreneur, and I made my money by helping business owners make money.

They had a need, and because of Virtual Tool Booths., I could fill it. Through the methods taught by my all-time favorite course and mentor, I created a 6-figure business in roughly 6 months. I could retire today (at 37) and never have to worry about money ever again.

Because of Virtual Tool Booths., I was able to quit my job, work online with flexible hours, and move to the mountains (Colorado Springs if you’re wondering)...all while helping real people improve their businesses, incomes, and lives!

For most folks, a college degree is the biggest bill of their lives. I never went to college. So I don’t have any massive bills or giant debts hanging over my head. My greatest education came from Virtual Tool Booths. (for a tiny fraction of what college costs) and it’s the bill that pays ALL the bills - a hundred times over!

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What does a surveillance agent do?

Surveillance agents (also know as gaming surveillance officers) are responsible for observing the operations of casinos and other gaming facilities to identify any wrongdoings and suspicious behavior such as cheating and theft. They also ensure all patrons and employees are complying with the required laws, regulations, and rules. They typically use video and audio equipment located in observation rooms. Some use one-way mirrors that are located above the floor of the facility. They organize and maintain security camera recordings just in case they are needed for evidence in investigations by law enforcement. Surveillance agents are also responsible for walking the floor of gaming facilities periodically to observe the activity. They must write detailed reports to document unusual activities.

What kind of training does a surveillance agent need?

Surveillance agents need at least a high school diploma or GED, but most employers prefer some type of postsecondary training. Some employers prefer candidates that are former law enforcement personnel. Many surveillance agents have an associate or bachelor degree in criminal justice, security, law enforcement, or other related field. Prospective surveillance agents often complete courses in criminal justice, public relations, crisis deterrence, and surveillance equipment. They also often complete classroom training that is provided in a casino-like environment. Most employers also require surveillance agents to pass a thorough background check.

What are the prospects for a career as a surveillance agent?

Employment of surveillance agents is expected to grow as fast as average for all professions, increasing 12% from 2008 to 2018 (1). The increase in casinos and more state legalizing gambling will drive job growth.

Job prospects should be favorable, especially for surveillance agents with extensive experience. Numerous job openings will arise from the need to replace surveillance agents that retire, transfer, or leave the field for other reasons.

How much do surveillance agents make?

As of January 2010, surveillance agents with 1 to 4 years experience earn average annual salaries between $27,497 and $39,524. Those with 5 to 9 years experience earn average annual salaries between $31,360 and $63,000 (2).

A career as a surveillance agent is an excellent choice for people with a strong interest in providing a variety of surveillance duties in the gaming industry. Surveillance agents must have a solid understanding of gaming operations and the necessary surveillance procedures. Physical stamina, strong observation skills, and good problem solving skills are necessary characteristics. Surveillance agents must have good communication skills because they interact with a variety of people. They must be able to document suspicious behavior and specific violations. They must also be quick on their feet because they sometimes have to detain suspects until the necessary officials arrive.

Joshua T Osborne

Founder/CEO – Mr. & Mrs. Leads

$84K Per Month providing Toll Booth Leads to small business owners all over the United States. is for anyone who is looking to get out of the daily corporate grind and provide a better lifestyle for themselves and their families while bringing massive value to small business owners. 

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